Experience

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PROFESSIONAL SUMMARY

PMP® and PMI-ACP® certified Project & Product Manager with Scrum Master 15+ years delivering Experience in IT, ERP, and digital transformation projects across software development, SaaS, government, and FMCG sectors. Certified trained Scrum Master and SAFe Agile Specialist with hands-on expertise in Jira-based Agile delivery, sprint planning, and backlog management. Proven record of leading cross-functional teams, managing scope, schedule, and budget, and driving measurable productivity gains. Awarded Best Project Manager at the India Business Awards 2025.

CORE COMPETENCIES

Project Management (PMP, Agile, Scrum, Kanban, Waterfall, Hybrid) • Product Management • Scrum Master & Agile Facilitation • SAFe Agile • Jira & Confluence • Sprint Planning & Backlog Management • Stakeholder Engagement & Governance • ERP Implementation (Workday, SAP, SaaS) • Risk & Issue Management • Requirements Gathering & Business Analysis • Process Automation & Optimization • AI Project Management (Prompt Engineering, AI Agents, n8n) • MS Project

CAPGEMINI / 2023 – PRESENT

AGILE PRODUCT MANAGER

  • Directed Agile sprints in Jira, validating features and ensuring alignment with product strategy and vision.

  • Led roadmap planning, sprint demos, and stakeholder communication to drive high cross-team alignment and user satisfaction.

  • Partnered with global stakeholders to manage product lifecycle phases and maintain delivery schedules across parallel IT projects.

  • Facilitated sprint planning and cross-team leadership sessions, coaching team members and improving Agile practice adoption.

  • Supported backlog prioritization with Product Owners, streamlining feature delivery cycles and monitoring performance tracking metrics.

PROJECT : CLOUD SAAS PLATFORM MODERNIZATION

CLIENT: ENTERPRISE SAAS SOLUTIONS INC.

Project Description: Architected and scaled a cloud-native B2B SaaS platform f rom conception to market release, integrating advanced AI analytics to elevate user engagement. Drove feature prioritization and crossfunctional feature delivery to optimize the end-to-end customer onboarding journey.

Key Responsibilities:

  • Defined long-term product strategy and market positioning to capture emerging enterprise customer segments.

  • Formulated and executed dynamic product roadmaps, translating business objectives into actionable engineering sprints.

  • Spearheaded comprehensive user research initiatives, including usability testing and customer interviews, to shape feature backlogs.

  • Exercised rigorous cross-team leadership, aligning engineering, design, and QA squads toward common release milestones.

  • Monitored core product lifecycle management phases f rom ideation and development to post-launch optimization.

  • Conducted deep-dive market analysis and competitor benchmarking to identify white-space product opportunities.

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ACCENTURE

PRODUCT OWNER / 2020 – 2022

  • Defined and managed product backlogs, prioritizing features based on user value, technical feasibility, and business impact.

  • Collaborated closely with cross-functional development and design teams to translate business requirements into clear user stories.

  • Spearheaded user acceptance testing (UAT) and feature validation to ensure high-quality, iterative product releases.

  • Facilitated release planning and sprint reviews with key stakeholders to align expectations and track product milestone delivery.

PROJECT: ENTERPRISE VALUE STREAM OPTIMIZATION SUITE

CLIENT: GLOBAL ENTERPRISE SYSTEMS LTD.

Project Description:

  • Managed the product ownership lifecycle for a major enterprise platform upgrade, streamlining backlog management and accelerating feature delivery across core digital workflows.

Key Responsibilities:

  • Maintained detailed product backlogs, writing crisp user stories with precise acceptance criteria for development squads.

  • Directed sprint planning, grooming sessions, and backlog prioritization to maximize sprint throughput and product value.

  • Maintained transparent stakeholder communication to manage expectations and provide continuous delivery updates.

  • Tracked performance metrics and velocity trends to optimize team output and identify process bottlenecks.

BUSINESS ANALYST / 2016 – 2019

  • Configured enterprise workflows and conducted user research to automate business processes and enhance user adoption.

  • Designed functional integration workflows, reducing manual effort through optimized system usage and product lifecycle management.

  • Gathered and managed stakeholder requirements, ensuring seamless delivery across multiple client projects.

  • Supported financial and operational technology implementations, improving reporting accuracy and performance tracking metrics.

PROJECT: FINTECH WORKFLOW AUTOMATION

CLIENT: FINANCIAL TECHNOLOGY SYSTEMS LTD.

Project Description:

  • Analyzed core operational processes for financial software solutions, designing automated integration pipelines to eliminate manual bottlenecks. Facilitated smooth feature deployment and requirements gathering across high-stakes banking portfolios.

Key Responsibilities:

  • Conducted in-depth market analysis of financial technologies to guide feature utility and system design choices.

  • Gathered, structured, and managed granular stakeholder requirements f rom executive financial sponsors.

  • Executed targeted user research studies to uncover operational f riction points within legacy banking applications.

  • Mapped out comprehensive product lifecycle stages to optimize implementation efficiency and system reporting.

  • Partnered with technical architects to design robust integration pathways that minimized operational risk..

Skills & Expertise

Core Competencies

Professional Journey Page- Career Timeline

Project Management-

  • PMP® certified

  • PMI-ACP® Certified

  • Agile Specialist

  • SAfe Agile PO/PM Certified

  • Waterfall

  • Hybrid

  • Kanban

Digital Transformation

  • Business Process Automation

  • ERP Implementation

  • Change Management

  • Digital Strategy

AI & Automation

  • Prompt Engineering

  • AI Agents

  • N8N Automation

  • AI-Powered Workflows

  • Generative AI Adoption

Business Analysis

  • Requirements Gathering

  • Process Mapping

  • Stakeholder Analysis

  • Data-Driven Decision Making

Tools

  • Jira

  • Confluence

  • MS Project

  • Workday

  • SAP

  • N8N

  • ChatGPT

  • Claude

  • Gemini